PRIVACY POLICY


PRIVACY POLICY

Last updated: [01/02/2025]

1. INTRODUCTION

Welcome to the Dolce Haute Sauce website ( https://dolcehautesauce.com ). We place the utmost importance on protecting your personal data and are committed to processing it transparently, securely, and in compliance with applicable regulations, including:

  • The General Data Protection Regulation (GDPR - EU 2016/679)
  • The Data Protection Act in France
  • The Personal Data Protection Law applicable depending on your country

This policy aims to inform you about how we collect, use and protect your data when you use our website, make a purchase or interact with us.

2. WHO ARE WE?

The Dolce Haute Sauce website is operated by:
📌 Company: Dolce Haute Sauce
📍 Address: 999 Brickell Ave, Suite 410, Miami, FL 33131, USA
📧 Contact email: info@dolcehautesauce.com
🌐 Website: https://dolcehautesauce.com

We are responsible for the processing of your personal data , that is, we decide the purposes and means used to collect and process your information.

3. WHAT DATA DO WE COLLECT?

When you use our site and services, we may collect different categories of personal data :

3.1. Data you provide to us directly

  • Identity information : Last name, first name
  • Contact Information : Email Address, Phone Number, Mailing Address
  • Payment information : Bank details (securely processed by our payment providers)
  • Order information : Products purchased, order history

3.2. Data collected automatically

  • Technical information : IP address, browser type, device used
  • Browsing data : Pages visited, time spent on the site, actions taken
  • Cookies and trackers : See section 7. Cookies and Tracking Technologies

3.3. Data collected via third parties

We may receive information about you from partners (e.g. Facebook, Google, Shopify) for advertising or analytics purposes.

4. WHY DO WE COLLECT YOUR DATA?

Your data is collected for various legitimate purposes , including:

✅ Order management : Payment, invoicing, delivery, after-sales service
✅ Improved user experience : Site personalization and product recommendations
✅ Marketing and communication : Sending newsletters, promotional offers, advertising retargeting
✅ Security and Fraud Prevention : Protection against fraudulent payments and abuse
✅ Legal compliance and accounting obligations

We only collect data that is strictly necessary for these purposes.

5. WHO DO WE SHARE YOUR DATA WITH?

We never sell your personal data. However, we may share it with:

  • Our secure payment providers (Stripe, PayPal)
  • Our carriers (Colissimo, Mondial Relay, DHL)
  • Our marketing partners (Facebook Ads, Google Ads, Shopify Analytics)
  • Legal authorities , if the law requires us to do so

These third parties are required to respect the confidentiality of your data and to process it only within the framework of our services.

6. HOW DO WE PROTECT YOUR DATA?

We implement advanced security measures to protect your data against unauthorized access, loss or disclosure:

🔒 SSL/TLS encryption to secure transactions and personal data
🔒 Restricted access to data to authorized employees and partners only
🔒 Secure storage on GDPR-compliant servers
🔒 Regular audits and protection against cyber attacks

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and trackers to:
🍪 Make your browsing easier and remember your preferences
📊 Analyze site traffic via Google Analytics and Shopify Analytics
📢 Offer targeted advertising via Facebook Ads and Google Ads

You can manage your cookie preferences at any time through your browser settings.

8. YOUR RIGHTS OVER YOUR DATA

In accordance with the GDPR , you have the following rights over your personal data:

📌 Right of access : Consult the data we hold about you
📌 Right of rectification : Modify your information if it is incorrect
📌 Right to erasure : Request the deletion of your data
📌 Right to object : Refuse the use of your data for marketing purposes
📌 Right to portability : Recover your data in a usable format

💡 How to exercise your rights?
Email us at info@dolcehautesauce.com with your request and we will respond within 30 days maximum .

9. DATA RETENTION PERIOD

We keep your data:

  • Customer data : 3 years after your last purchase
  • Transactional data : 10 years (legal obligation)
  • Advertising cookies : 13 months maximum

Beyond that, your data is deleted or anonymized .

10. CHANGES TO OUR PRIVACY POLICY

We may update this policy to reflect legal and technical developments. Any significant changes will be notified to you by email or through our website.

Last updated: [01/02/2025]

11. CONTACT

For any questions, contact us at:

📧 Email : info@dolcehautesauce.com
📍 Address : 999 Brickell Ave, Suite 410, Miami, FL 33131, USA
🌐 Website : https://dolcehautesauce.com

💖 Thank you for your trust and have a great experience with Dolce Haute Sauce! 💖