FAQ – Frequently Asked Questions
FAQ – Frequently Asked Questions
Last updated: [01/02/2025]
1. PRODUCTS & COMPOSITION
🛍️ Are your perfumes really edible?
Yes, Dolce Haute Sauce offers 100% edible fragrances, designed to be worn on the skin and enjoyed by the senses. They are formulated with food-grade ingredients , safe to lick, but should not be consumed directly from the bottle.
🍬 Do they taste sweet?
Our perfumes are made with gourmet and natural aromas . Although they offer a sweet sensation in the mouth, they contain no added sugar .
❌ Do they contain sugar or calories?
No, our flavors are sugar-free and calorie-free , making them suitable for people watching their diet, including diabetics.
🩺 Can they be used with diabetes?
Yes, our flavors do not affect blood sugar and are compatible with a sugar-free diet .
🤧 Are they hypoallergenic?
Our fragrances are made with gentle and safe ingredients. However, we recommend doing a patch test on a small area before application if you have very sensitive skin.
💦 Are they sticky?
No! Once applied, our perfumes leave an invisible, non-sticky veil on the skin. They will not stain clothes.
💋 Can they be used on intimate areas?
Yes, our perfumes are formulated without starches or sugars and do not contain irritating ingredients . They are safe to use all over the body , including intimate areas.
2. USE & APPLICATION
🌟 How to use Dolce Haute Sauce flavors?
Spray the perfume directly onto your skin (neck, wrists, décolleté, etc.) and let it dry for a few seconds before enjoying the scent and taste.
🕰️ How long does the smell and taste last?
Our fragrances are designed to last on the skin for a long time . The taste fades naturally after a few moments but can be revived by reapplying the fragrance.
👕 Do they stain clothes?
No, our perfumes do not leave marks on fabrics and do not stick to clothes.
3. ORDERS & DELIVERY
🚚 Where do you deliver?
We ship to France, Europe, and internationally . Some countries may be excluded due to edible fragrance regulations.
📦 What are the delivery times?
- France : 5-7 working days
- Europe : 5 to 10 working days
- International : 7 to 15 working days
💰 What are the delivery costs?
- France : from €3.90 (free for purchases over €80)
- Europe : from €5.90
- International : from €8.90
🔍 How do I track my order?
As soon as your order is shipped, you will receive a confirmation email with a tracking link .
✏️ Can I modify or cancel my order?
A validated order can no longer be modified. For any cancellation, contact us within 24 hours of your purchase at info@dolcehautesauce.com .
4. RETURNS & REFUNDS
📦 Can I return a perfume?
Yes, you have 14 days after receipt to make a return, provided the perfume is new, unopened and in its original packaging .
📩 How to make a return?
1️⃣ Contact us at info@dolcehautesauce.com with your order number.
2️⃣ Wait for our instructions before shipping the package.
3️⃣ Once received and verified, we will refund you within 10 working days .
💳 When will I receive my refund?
Reimbursement is made within 5 to 10 working days after receipt of the return, via the same payment method used .
🚫 Are return costs covered?
- Yes , if we made a mistake (e.g. defective product, wrong order).
- No , if you change your mind, the return costs remain your responsibility.
5. SECURITY & REGULATIONS
🛡️ Do your perfumes comply with safety standards?
Yes, all our fragrances are formulated to strict safety standards and are dermatologically tested .
🌍 Are your products cruelty-free and vegan?
Yes, our fragrances are cruelty-free and contain no animal-derived ingredients .
♻️ Is your packaging recyclable?
We use recyclable glass bottles and limit the use of plastic in our packaging.
6. LOYALTY PROGRAM & PROMOTIONS
🎁 Do you offer any special offers or discounts?
Yes! Sign up for our newsletter to receive exclusive promo codes and be the first to know about new products.
📩 How to use a promo code?
Add your products to your cart and enter the promo code in the box provided before finalizing your purchase.
💌 Can I give perfume as a gift?
Yes, you can have a perfume delivered directly to the person of your choice and add a personalized message when ordering.
7. CONTACT & CUSTOMER SERVICE
📧 Email : info@dolcehautesauce.com
📍 Mailing Address : 999 Brickell Ave, Suite 410, Miami, FL 33131, USA
🌐 Website : https://dolcehautesauce.com
💖 We are here to answer all your questions! 💖